Legal Documents
88bets Privacy Policy
Updated 2026
At 88bets, we believe your privacy is a fundamental right. This privacy policy document clearly explains how your information is collected, where it is stored, how it is used, and the steps we take to keep it safe. We strongly recommend reading this policy carefully before using our services — it's in your best interest.
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1. Introduction & Scope
This Privacy Policy applies to all services on the 88bets platform, including our website, mobile app, live chat support, and other related services.
88bets is an internationally licensed gaming platform built with Bangladeshi users in mind. We are committed to protecting your personal data to the highest standard and comply with international data protection regulations.
This Privacy Policy should be read alongside our
Terms & Conditions Reading both documents together will give you a clearer understanding. Both documents form part of the agreement between you and us.
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2. What Information We Collect
88bets only collects the data that is necessary to provide you with the best experience. We never ask for information we do not need.
| Data Type |
Example |
Purpose of Collection |
| Identity Information |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address |
Account Registration & Notifications |
| Financial Information |
BKash/Nagad number, transaction history |
Deposit & Withdrawal Process |
| Technical Information |
IP address, device type, browser |
Security & Anti-Fraud System |
| Gaming Activity |
Betting history, game preferences |
Service Improvement & Responsible Gaming |
In addition to the above, records of your conversations with our support team may be retained to help us improve our service quality.
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3. How Your Data Is Used
The information you provide is used solely for specified purposes. Your data is never processed beyond its authorized use under any circumstances.
- For account creation, verification, and management.
- To process deposits, withdrawals, and other financial transactions.
- To prevent fraud, money laundering, and unauthorized access.
- To send bonuses, promotions, and personalised offers (with your consent).
- To review and improve the quality of our services.
- To meet our legal obligations and comply with regulatory requirements.
- To analyze usage patterns and promote responsible gaming.
You are in control: If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings or by contacting support.
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4. Data Storage & Retention
88bets stores your data on secure servers that are protected by industry-standard security protocols and audited on a regular basis.
- All data is retained for as long as your account remains active.
- Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
- Financial transaction records are retained in accordance with Anti-Money Laundering (AML) regulations.
- When data is no longer needed, it is securely deleted.
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Data retention periods may be updated in line with changes to applicable laws and regulatory guidelines. Please check this page regularly for the latest policy.
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5. Sharing Data with Third Parties
88bets never sells your personal data. However, limited information may be shared with approved third parties in specific circumstances.
- Payment Processor: To process transactions exclusively through approved payment partners such as bKash, Nagad, and Rocket.
- KYC Service Provider: With licensed verification agencies for identity verification.
- Legal Authorities: When required by court order or government directive.
- Security Specialist: Relevant data shared with specialist third parties for fraud prevention purposes.
Our Commitment: Before sharing any data with third parties, we ensure they uphold the same level of privacy protection. They are not permitted to use your data beyond what is contractually agreed.
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6. Cookies & Tracking Technologies
Cookies and similar tracking technologies are used to enhance your experience on the 88bets website and app.
- Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which parts of the site are most used and to improve our services.
- Marketing Cookies: To show you relevant offers based on your preferences (with your consent).
You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
As a member of 88bets, you have several important rights regarding your personal data.
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Right to Know
You may request to know what information we hold about you.
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Right to Rectification
You may request corrections to any inaccurate information.
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Right to Erasure
You may submit a request to delete specific information.
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Right to Restrict Processing
You may request that we stop processing your data for specific purposes.
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Right to Portability
You can request a copy of your data.
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Right to Withdraw Consent
You can withdraw your consent at any time.
To exercise any of these rights, email us at support@88bets.bet or reach out via live chat. We will respond within 30 business days. Please note that certain requests may not be fully fulfilled for legal reasons, in which case we will explain why.
88bets uses industry-leading security technology to protect your data, with multiple layers of safeguards in place.
- Applied to all data transmissions 256-bit TLS/SSL Encryption is used.
- Server Data With AES-256 encryption Remains stored.
- Two-Factor Authentication (2FA) Benefits available.
- Accounts are automatically locked when a suspicious login attempt is detected.
- Our security specialists conduct regular penetration tests and security audits.
- Round-the-clock physical and digital surveillance is maintained in our server rooms 24/7.
In the Event of a Data Breach: In the event of a data security breach that puts your information at risk, we will notify you within the legally required timeframe and take immediate remedial action.
88bets is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.
- Age verification is conducted at registration, and users under 18 are not permitted to create an account.
- If we become aware that data has been collected from a minor, the account will be immediately closed and the data deleted.
- Parents with concerns about a minor's account can contact us immediately at support@88bets.bet.
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10. Changes to the Privacy Policy
88bets reserves the right to update this Privacy Policy as needed. We will notify you of any changes.
- The "Last Updated" date at the top of this page will always reflect the most recent revision.
- For significant changes, a notification will be sent to your registered mobile number or email address.
- Continued use of the service after any changes constitutes your acceptance of the updated policy.
- If you do not agree to the updated policy, you may contact support to request account closure.